Patient Consent Form

Effective date: 26 August 2026  |  Version 1.0  |  For in-app acceptance

1. Platform role

I understand PhysioConnect is a technology marketplace that connects me with physiotherapists (and, where applicable, supervised clinical interns). Curanexa does not replace the treating professional’s clinical judgement.

2. Not emergency care

I understand PhysioConnect is not an emergency service. In an emergency I will contact local emergency services (including 15 / 1122 as appropriate).

3. Health information

I consent to collection and use of health-related information I provide (including problem description, medical history I enter, session notes visible to me, and related booking data) for care coordination, safety, quality, disputes, and platform operation, as described in the Privacy Policy.

4. Location

I consent to use of my address and location data for matching, navigation context, session confirmation, live tracking during provider travel to my booking, and SOS features I use.

5. Treatment by professionals

I consent to physiotherapy assessment and treatment by the booked professional, and I will ask questions before techniques I do not understand. I may refuse any technique. Additional technique-specific consent may be obtained verbally or in writing by the professional at the visit.

6. Beneficiaries

If I book for a family beneficiary, I confirm I am authorised to share their information and arrange care for them.

7. Emergency contacts

If I add emergency contacts, I confirm they may be notified with location/visit package information in an SOS event (clinical session notes are not included in that contact package).

8. Payments

I understand session prices, cancellations, and refunds follow the Terms and the Refund and Cancellation Policy.

9. Acknowledgement

I have had an opportunity to read the Privacy Policy, Terms and Conditions, and Home-Visit Terms & Disclaimer. Questions: support@physioconnectpk.com.